Skip to the reads

Live dealers · Daily read

Live Dealer Chat: Unwritten Rules for Players

The live dealer chat is where you talk to the dealer and other players. It has social rules that are not written anywhere but everyone follows.

By Paula Nguyen, 2 min read

ALMANAC ENTRYBC365

Day272

Entered under Live dealers.

group of people chatting at table with speech bubbles and social interaction indicators visible

The live dealer chat is a text window at your table where you can message the dealer and other players. The rules are mostly unwritten. But you should know them because breaking them marks you as an amateur.

First rule: do not abuse the dealer. The dealer is doing their job. They do not make the cards. They do not control the outcome. They do not want to hear your anger. A player who types "WORST SHUFFLE EVER" or "RIGGED" is broadcasting that they do not understand how roulette works.

Second rule: do not give unsolicited advice. Another player is losing. You have a suggestion. Do not type it in chat. They did not ask. They do not want to hear that they are playing wrong. This is true even if they are playing wrong.

Third rule: keep it brief. The chat is for social conversation, not lectures. A short comment is fine. A long explanation of poker theory is not fine.

Fourth rule: do not beg the dealer for luck. "Come on, dealer, give me a good card" is cringe. The dealer cannot help you. They are not deciding the outcome. The plea is annoying to everyone at the table.

The Unwritten Code

Do:

  • Greet the dealer and other players
  • Make light comments about the game
  • Congratulate winners
  • Acknowledge bad beats with humor
  • Keep conversations short and relevant

Do not:

  • Complain about the shuffle or the odds
  • Give advice to other players
  • Engage in arguments
  • Spam the chat with repeated messages
  • Make sexual or racial comments
  • Pretend the dealer controls the outcome

The social dynamic matters because the other players will remember you. If you are the person who complains constantly, they will avoid tables with you. If you are the person who is fun and respectful, people will actively play at your tables.

"The chat is a window into how experienced the player is. Experienced players are respectful and brief. Amateurs complain constantly."

Tipping is handled through the chat. Some casinos have a tip button in the interface. Others require you to request tips in the chat. The standard is to tip when you win significant hands or have a long session. The amount varies, but tipping 5-10% of a win is normal.

The dealer depends on tips. Their base pay is often low. The tips are a significant portion of their income. A respectful tip when you win is appreciated and remembered.

The language issue is relevant if you are playing internationally. An English-language dealer might be in a Philippines studio or a Romanian studio. They speak English but it is not their first language. Respect that. Keep your messages clear and simple.

The anonymity of online play allows bad behavior. Some players are rude in chat in ways they would never be in a physical casino. The worst behavior comes from anonymous players on smaller platforms. On mainstream platforms like Evolution Gaming, the behavior is more civilized because players know their account could be flagged or banned.

End of the entry for Day 272

Send this read